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Black Marble

Work With Purpose

Culture at Platinum Point means showing up for each other, pushing ourselves, and celebrating progress. We're serious about development, and we have fun doing it.
 

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JOB POSTINGS

Lead Account Manager

Full Time

We’re looking for a strategic and client-focused Lead Account Manager to oversee key accounts, nurture long-term relationships, and drive account growth. You’ll serve as the main point of contact for clients while collaborating with internal teams to ensure exceptional service and results.

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Responsibilities:

  • Client Relationship Management: Build and maintain strong, trusted partnerships with clients by understanding their needs and delivering tailored solutions.

  • Strategic Oversight: Lead account planning and performance reviews to ensure goals are met and opportunities for growth are identified.

  • Team Collaboration: Coordinate with sales, creative, and support teams to ensure seamless execution and client satisfaction.

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Requirements:

  • Experience: 0-1 years of account management or client services experience.

  • Communication Skills: Strong interpersonal and written communication skills with a customer-first mindset.

  • Organizational Strength: Proven ability to manage multiple projects and priorities while maintaining attention to detail.

Senior Lead Account Manager

Full Time

We’re seeking a seasoned and strategic Senior Lead Account Manager to guide high-value client relationships, drive business growth, and mentor junior account team members. This role is ideal for a proactive leader who excels in cross-functional collaboration and delivering long-term value to clients.

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Responsibilities:

  • Strategic Client Leadership: Serve as the senior point of contact for key accounts, developing and executing strategic plans that align with client goals and business objectives.

  • Team Mentorship: Lead and mentor account managers, providing guidance, feedback, and professional development support.

  • Growth & Retention: Identify opportunities for upselling, cross-selling, and expanding services to increase client satisfaction and account value.

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Requirements:

  • Experience: 3+ years in account management, with a proven track record of managing large or complex accounts and leading teams.

  • Leadership Skills: Strong ability to lead, coach, and influence both clients and internal teams.

  • Analytical Thinking: Skilled in using data and insights to inform strategy, track KPIs, and measure success.

Job Application

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